Shipping Policy
At TollTickets Gourmet, we strive to provide fast and reliable shipping for all our customers. Below is our shipping policy to help you understand how we handle your orders.
Shipping Locations
We offer shipping within the United States and internationally to select countries. Shipping fees and delivery times may vary depending on your location.
Processing Time
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Methods and Delivery Times
Standard Shipping: Delivery typically takes 5-7 business days within the U.S. International shipping times vary depending on the destination country.
Expedited Shipping: Available for faster delivery, usually within 2-3 business days within the U.S. International expedited shipping may take 5-7 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the delivery destination. We offer free standard shipping on orders over a certain amount (please check our website for details).
International Shipping
For international orders, customs duties and taxes may apply. These fees are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information on potential charges.
Lost or Damaged Items
If your order is lost or damaged during transit, please contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund if necessary.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please refer to our return policy for instructions.